Frequently Asked Questions: Q. What do you offer for customer support?
A. We offer Live Online Chat open 40 hours per week, Help Desk Support answering 90% of all help tickets within 8 hours, How-to videos, annoucement, and trouble shooter section.
Q. Who is Lead Capture System?
A. Lead Capture System is a product of Big Hit Network, we have been providing cost effective, list builder, lead capture, and internet marketing systems since 2004. Since 2004 we have had a 99.4% Network Uptime!
Q. Do you Charge a set-up fee?
A. No, there is no set-up fee.
Q. How much does it cost?
A. We are offering your first month at $9.95 and $14.95 a month thereafter.
Q. What is your refund policy?
A.In order to avoid charging a set-up fee, keep our system cost effective, and due to the volatile nature of this industry we do not offer any form of a refund after 7 days of your first months billing.
Q. I completed the payment proceess, how do I set up my account?
A. On The PayPal Receipt page you should have clicked on access your subscription (This would have directed you to the form to create your account) Please submit a help ticket here and we will send you a link to the Complete account creation form where you will enter the vital information to personalize your account, emails, and landing pages
Q. How do I cancel my subscription.
A. You can cancel your subscription in your PayPal Account, or by going to http://leadcapturesystem.com/cancel.php. Once your have canceled your subscription through PayPal, your account will be canceled on the day your paid cycle ends. We do not pro rate memberships. After your paid cycle ends you will no longer have access to your system, leads, or messages series.
Q. Where do I edit my information contained on my Landing page.
A. You can edit your information 24/7 in your back office, click on * View/Edit My Account Information under Manage Account on the lower, right side menu.
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